Our Simple, Transparent Onboarding Process

MSRCM's medical billing onboarding process transitions practices to outsourced revenue cycle management in four phases. We perform a comprehensive revenue audit, configure secure system connections directly in your existing EHR, execute billing workflows daily, and provide ongoing optimization reporting to accelerate cash flow.

A disorganized transition is a major risk to a practice's financial stability. We eliminate this friction by employing parallel workflows. We test credentials, EDI connections, and clearinghouse setups before transitioning any live billing tasks, guaranteeing zero downtime.

Vertical Onboarding Journey

Each phase is executed with clear inputs, timeline milestones, and verifiable outputs.

Phase 1

Free Consultation & Revenue Audit

We review your historical billing logs and aging A/R balances to identify bottlenecks, coding inefficiencies, and denial patterns.

Client input required: Sample aging reports and software credentials (view-only).
MSRCM deliverable: A comprehensive revenue leak report and action plan.

Phase 2

System Setup & Credentialing

We establish secure, HIPAA-compliant access points to your existing EHR, configure clearinghouse settings, and verify EDI/ERA enrollments.

Client input required: EHR user profiles, software keys, and clearinghouse access.
MSRCM deliverable: Connection audits, role definitions, and workflow checklists.

Phase 3

Full-Cycle Billing Launch

Our certified team begins executing the daily revenue cycle: eligibility verification, coding audits, charge entries, posting, and collections.

Client input required: Clinical encounter logs, sign-offs, and daily scan uploads.
MSRCM deliverable: Acceptance reports, denial summaries, and daily posting logs.

Phase 4

Ongoing Optimization & Growth

We track key performance indicators, analyze payer denial trends, adjust coding structures, and deliver regular performance audits.

Client input required: Monthly leadership reviews and operational updates.
MSRCM deliverable: Monthly revenue dashboard and denial trend reports.

Onboarding FAQ

Common operational questions regarding transitions and software integrations.

How long does onboarding take?

Typically, onboarding is completed within 2 to 4 weeks. The exact timeline depends on your practice size, current credentialing requirements, and how quickly EHR software access is granted.

Do you work with my existing software/EHR?

Yes. Our team is proficient in all major medical billing and EHR systems (including Athenahealth, eClinicalWorks, NextGen, and Kareo). We do not require you to migrate systems; we log directly into your existing databases.

Will there be downtime in billing?

No. Our onboarding phase runs parallel to your current billing operations. We only transition active claim processing once system configurations and credentialing setups are fully verified, ensuring zero downtime in your cash flow.

Plug Your Revenue Leaks. Claim Your Peace of Mind.

Schedule a free revenue structure audit. Let us stop the silent write-offs while you plan your next family vacation.

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