Privacy Policy
Last Updated: June 27, 2026
MSRCM Global Services ("we," "our," or "us") operates the website msgrcm.com. This Privacy Policy details how we collect, use, disclose, and protect patient and practice information in compliance with federal guidelines, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We collect personal and professional information when you interact with our website, request a consultation, or submit inquiries. This includes:
- Contact Information: Name, professional email address, phone number, and practice name.
- Practice Details: Size of practice, specialties, and software preferences.
- Technical Data: IP address, browser type, and navigation logs collected via cookies.
2. Protected Health Information (PHI) & HIPAA
As a Business Associate in US healthcare operations, MSRCM does not collect or store Protected Health Information (PHI) through this website. Any PHI accessed during our service delivery is managed directly inside the practice's secure EHR systems under Business Associate Agreements (BAAs) and HIPAA security rules.
3. How We Use Collected Data
We use the information collected through our contact forms to:
- Respond to your billing audit and consultation requests.
- Deliver operational updates regarding our billing services.
- Monitor website traffic and improve browser performance.
4. Data Sharing & Third-Party Services
We do not sell, lease, or distribute your contact details to third-party marketing entities. Information submitted via our contact forms is securely processed through Web3Forms (our form delivery service) solely to deliver email submissions to our team.
5. Your Privacy Rights
Under applicable laws, users can request access to their submitted contact logs, ask for modifications, or request complete deletion of their inquiry archives. For questions regarding data privacy, contact us directly.